1) I cannot statically balance my sled. If I pan 90 or 180 degrees after statically balancing, the sled “falls over”.

Check the following components:

D-Box Gimbal Battery Rack Camera Cables

2) I am experiencing vibration in my sled.

Check screws around the circumference at the top and bottom of center post. Check to ensure the top and bottom retaining rings are tight. Check camera mount. If the vibration occurs with only one lens, suspect the lens.

3) I hear a “creaking” noise when operating. What might be loose?

Suspect the joint between the vertical spar and the socket block spar. Ensure that the retaining screw is not loose. If the screw is tight, call GPI.

4) The center post will not completely collapse.

Suspect the center post cable. Loosen the upper retaining ring, lift the upper stage off the top of the center post, turn the upper stage clockwise to wind up the cable, replace the upper stage, and tighten the upper retaining ring.

5) Side frame lines on my monitor have disappeared. What do I do?

The top and bottom frame lines have been reversed. Move the top frame line to the bottom, and the bottom frame line to the top.

6) The top of the picture in my monitor is distorted. What do I do?

Adjust horizontal frequency (see map). The distortion will either disappear or increase. If it increases, reverse the direction of adjustment.

6) The back of my monitor is getting hot. Is that normal?

Yes.

7) What do I do if working with PAL instead of NTSC cameras?

The only adjustment that needs to be made is the vertical height of the picture. It can be adjusted via an internal adjustment (see map).

8) The image is drifting side to side as I move. What is wrong?

This is a sign of either excessive wear, or contamination, in the gimbal pan bearing. If cleaning does not restore the function of the pan bearing, it should be replaced.